Shipping and Exchange Policy
Last updated: March 2026
This policy applies to all products and services offered by SimpleInvoice (simpleinvoice.in).
Digital Product — No Physical Shipping
SimpleInvoice is a fully digital, cloud-based invoicing software. We do not sell or ship any physical goods. Therefore, this policy does not involve any physical delivery, courier services, or logistics.
Upon successful payment and account activation, access to your subscription plan is granted instantly through your registered email address and account dashboard.
Delivery of Service
Once your payment is confirmed:
- Your account is activated immediately and you can log in right away.
- A payment confirmation and invoice will be sent to your registered email address within a few minutes.
- If you do not receive a confirmation email within 30 minutes, please check your spam/junk folder or contact us at support@simpleinvoice.in.
Exchange / Plan Change
Since there are no physical goods involved, traditional exchange does not apply. However, you may upgrade or downgrade your subscription plan at any time:
- Upgrade: You can upgrade to a higher plan at any time. The difference in price will be charged on a pro-rated basis for the remaining billing period.
- Downgrade: You can downgrade to a lower plan. The change will take effect at the start of your next billing cycle. No refund is issued for the price difference.
- Plan changes can be made from your account settings dashboard.
Failed or Delayed Activation
In rare cases where your payment is successful but your account is not activated within 1 hour, please contact us immediately at support@simpleinvoice.in with your payment transaction ID. We will resolve the issue promptly.
Contact Us
For any questions related to this policy, please reach out to us:
- Email: support@simpleinvoice.in
- Website: simpleinvoice.in